👥 Users & Permissions

User Roles

EntrepriseConnect supports multiple roles adapted to any sector.

Business roles

Education roles

Add a single user

1. Go to Users menu
2. Click + Add User
3. Fill the form:
   • First name, Last name
   • Email (for invitation)
   • Role
   • Department
   • Job title
   • Phone (optional)
4. Click Send Invitation

Bulk import via CSV

Import hundreds of users in one click — perfect for onboarding.

Steps

1. Go to Users menu
2. Click 📥 Import CSV
3. Download the template file
4. Fill it with your data (up to 1000 users)
5. Upload the file
6. Review the preview
7. Click Confirm Import

CSV format

first_name,last_name,email,role,department,job_title,phone,location
John,Doe,john.doe@company.com,employee,Sales,Sales Manager,+14155551234,New York
Maria,Smith,maria.smith@company.com,hr,HR,HR Director,+33612345678,Paris

Invitations

Each new user receives an email with:

• Welcome message
• Company name
• Link to set password (secure token, expires in 7 days)
• Their SIP extension (if VoIP enabled)

Permissions (RBAC)

Role-Based Access Control is automatic based on role. Advanced permissions (file-level, folder-level) can be customized.

Suspending users

When an employee leaves:

1. Go to Users
2. Click Suspend next to the user
3. Their access is immediately revoked
4. Their data is preserved for 30 days
5. After 30 days, it can be permanently deleted